Paper & Presentations

This section contains our slide presentations [S] and papers [P] from user conferences such as SHARE, CMG, and IBM Conferences, as well as technical magazines, such as Technical Support Magazine and Enterprise Systems Media. Where a presentation was given multiple times, the most recent one is included here. For more information on these valuable resources, please see the following websites:

• CMG – www.cmg.org
• Enterprise Systems Media – enterprisesystemsmedia.com
• IBM Conferences – www.ibm.com/services/learning/conf
• NaSPA/Technical Support Magazine – naspa.com
• SHARE – www.share.org